Job Description

Position Title: Security Officer Reports To: Security Manager, Assistant Security Manager Position Summary: Primarily responsible for providing security and safety for the guests, staff, and the hotel. Become familiar with and comply with the hotel’s standards and procedures. Watch for unusual, illegal, or dangerous activities occurring on the premises. Check for non-guests and homeless around the property. Patrol all areas of the property and assist guests with room access if required during the shift. Monitor Closed Circuit Televisions (CCTV), and fire & life safety systems. Responsibilities: Security Officers are responsible for ensuring the safety and security of guests, employees, and resort property. Security Officers monitor hotel premises, respond to security incidents, enforce safety policies, and provide assistance to guests and staff in emergency situations. Key Responsibilities: • Conduct regular patrols of hotel premises, including guest floors, lobby, pool deck, parking areas, restaurant, bars, and restricted access zones(back-of-house areas). • Ensure the safety of all guests, employees, and visitors by preventing unauthorized access and responding to security threats. • Investigate and respond to alarms, disturbances, and emergency situations such as theft, fire, or medical incidents. • Monitor and control entry points, ensuring that only authorized individuals enter restricted areas. • Utilize CCTV cameras and other surveillance equipment to monitor hotel premises. • Document incidents, observations, and security breaches, preparing detailed reports for management. • Provide first aid and emergency response assistance when needed, coordinating with law enforcement, fire departments, or medical personnel. • Ensure guests and staff comply with hotel security policies and local laws. • Handle lost and found items, assisting guests in retrieving their belongings. • Assist guests by providing directions, escorting them to rooms when necessary, and ensuring a welcoming and safe environment. • Always follow safety and security policies and procedures. • Ensure all guest room doors are closed and all public access doors are locked. • Responsible for maintaining clear and concise logs of all occurrences, and suspicious activity. • Evict loiterers or trespassers. • Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. • Lock property entrances when required. • Perform all duties in a safe manner and report all accidents to the supervisor/MOD immediately. • Assist in training new hires on the job. • Answer phone calls with proper telephone etiquette and standard greetings. • Attend any departmental meetings or training as per the schedule. • Any other duties assigned by management. Qualifications: Prerequisites: • Good communication skills. • Pleasant appearance. • Attentive to details. • Computer skills. Education: • High school or equivalent education required. Experience: • 2 to 4 years of experience in a similar role in a hospitality environment. • Preferred to have security license or equivalent certificate or experience. • Preferred to have certification in CPR and first aid. About Company: The Daytona Grande Oceanfront Resort introduces a new level of seaside elegance. Located at the World's Most Famous Beach, the soaring 27 stories offer exceptional views of the Atlantic Ocean and the City of Daytona Beach alike. Our beautiful property is made even greater by the team members ready to serve you whether you're visiting with loved ones, enjoying some well-deserved time alone, or if you are part of a corporate group. The Daytona Grande team members are here to ensure your ease of mind and enjoyment of the World's Most Famous Beach.

Job Tags

Local area, Immediate start, Shift work,

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