**About Achieve Test Prep **
We believe our employees empower our company and are the reason behind our success. We are the nation's largest educational consultant and test prep center specializing in credit-by-examination degree paths, headquartered in Wayne, New Jersey.
Most working adults struggle to overcome the many obstacles associated with obtaining their college degree. Achieve acts as a counselor, advocate, and partner, helping students achieve their degree in less time, with less effort, and for less money by utilizing an alternative path to earning college credit known as the credit-by-examination process. Achieve helps students bypass all of the busywork associated with taking certain college courses the traditional way by instead passing just one test-out exam. While our credit-by-examination programs can shorten the path to any degree at virtually any college, the field where we have the most significant impact is the nursing profession.
Employee engagement and development is one of the keys to our success at Achieve! Embracing a work-from-home model for the entire company, all employees enjoy a better work-life balance through flexible work schedules. We are dedicated to fostering an inclusive workplace, where diversity is celebrated and equal opportunity is the cornerstone of our culture.
NOTICE: It is essential to attempt the pre-screeners provided during the application process. Applications lacking completed pre-screeners will not be taken into consideration for this position.
Achieve Test Prep has a position available for an IT System Administrator to maintain, upgrade and manage our software and assist staff with IT related problem solving as well as set up system requirements for new hires.
Resourcefulness is a necessary skill in this role. You should be able to diagnose and resolve problems quickly. You should also have the patience to communicate with a variety of users. Your goal will be to ensure that our technology infrastructure runs smoothly and efficiently.
**Roles and responsibilities**
* Install and configure software
* Set up accounts and monitor compliance to the IT security policy
* Troubleshoot issues and promptly resolve queries
* Ensure security through access controls, backups and accurate record keeping of account details
* Develop expertise to train staff on new technologies
* Build an internal wiki with technical documentation, manuals and IT policies
* Capable of working with frequent interruptions and changing priorities.
* Effective time management, organizational skills, and ability to meet established deadlines.
* Must have strong interpersonal skills, maturity, and good judgment, and be capable of communicating with a diverse range of individuals.
* Must be able to multitask and troubleshoot remotely.
* Have experience with user management of different tools and license management.
* Experience with onboarding and offboarding
**Desired skills and experience**
* Proven experience as a System Administrator, Network Administrator or similar role
* Experience with Google Suite is a must
* Experience with Salesforce and RingCentral will be an added advantage
* Knowledge of system security and data backup/recovery
* Resourcefulness and problem-solving aptitude
* Excellent communication skills
* Must be able to comprehend and communicate in both written and verbal English fluently
Type: Full time
Schedule: Flexible schedule with a minimum 5 hour overlap during the 9am - 5pm EST workday
Remote: 100% Online
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