Job Description

Are you excited about a new opportunity? Do you have a passion for providing high quality medical assistance and patient support? Are you mission-driven to help towards improving health and eliminating inequities in health outcomes in under-resourced communities in DC? Well, look no further! At Community of Hope, we have worked diligently to improve health and end family homelessness to make Washington, DC, more equitable. We believe everyone in DC should have access to good healthcare, a stable income, and home, and hope! If you are ready to make a positive difference in the community, this position is for you!  

At COH, we strive for : Caring for Families. Improving Lives. Leading Change  

Our Approach and Values:  

We care for families by providing direct services with a focus on prevention, healing, and wellness. 

We improve lives by building on families’ strengths, honoring their choices, and taking a whole-family, multi-generational approach. 

We lead and advocate for system change to address the effects of historical and current racial inequities on health outcomes and housing opportunities. 

We embrace the diversity of our community , welcome all voices and perspectives, and treat everyone with respect, compassion, and integrity. 

We strive for excellence in all that we do, implement evidence-based practices, measure our outcomes, and use this knowledge to continuously strengthen our work. 

Position Summary : The WIC Nutrition Assistant provides services to WIC clients such as health screenings, healthcare and other referrals, basic nutrition education and counseling, and default food package prescription. This person will comply with all WIC program requirements and ensure that all WIC participants receive excellent customer service.

The pay rate for this position ranges between $25.00 - $25.96 per hour and the offer amount is determined by the candidate's education, qualifications, and experience . Indeed provides their own estimated salary calculator and is not affiliated with COH's range.

Highlighted Duties and Responsibilities:

• Provides WIC Program participant services including scheduling appointments, updating demographic data and responding to calls. 
• Interviews to obtain basic demographic data such as name, address, and contact information; verifying identity, residency, and income eligibility by reviewing paperwork presented; entering all data into HANDS 
• Performs initial health assessments using a standard assessment tool, provides basic nutrition education, assigns standard food packages and provides appropriate referrals 
• Ensures nutrition assessment (certification and mid-certification) includes diet and health assessment, risk assignment, food package tailoring, nutrition education, documentation and establishing health or nutrition goals with participant
• Ensures confidentiality of WIC data and protects WIC information systems against unauthorized access 
• Collects and enters information for the certification process that includes anthropometric and hematological data collection and plotting on the appropriate growth chart
• Educates applicants regarding their rights and responsibilities, including the food delivery system, WIC foods, and certification schedule 
• Documents assessments and nutrition education in CARES in accordance with WIC policy and training 
• Assists with coordination of WIC services, including breastfeeding promotion and support, making referrals as warranted and helping with outreach activities 
• Provides and documents general participant-centered nutrition education including individual/family sessions and facilitated group discussions (low risk participants preferably)
• Documents participant contacts as outlined in the WIC Nutrition Services Documentation Guidance to ensure continuity of care, including identifying where participants are in the process of change, agreed upon goals and other pertinent information essential for supporting participants. 
• Attends and participates in all training and continuing education sessions offered by the State agency. 
• Completes other duties as assigned.

Minimum Qualifications: 

• Bachelor's degree required. LPNs, Dietetic Technicians preferred. 
• At least one year of experience working in a medical office. Or at least one year performing the duties of a Nutrition Assistant/Aide in a local WIC agency. 
• The ability to communicate clearly both orally and in writing 
• The ability to establish rapport with individuals and small groups
• Successful completion of WIC paraprofessional training program within one year of appointment to the position. 
• Proof of required vaccinations is required. This includes, but may not be limited to, Flu and Covid. COH will consider requests for reasonable accommodations for anyone who cannot be vaccinated for a religious or medical reason, subject to applicable law.

At COH, we understand the toll that the Covid-19 pandemic has taken on the workforce, which is why we prioritize the following well-being and work-life balance-centered benefits:  

• Remote work opportunities are available for many of our roles, promoting a culture of work-life balance. 
• 8-hour workdays, which include a paid lunch 
• 11.5 paid company holidays, 1 personal floating holiday, 15 days of paid vacation (increases to 20 after 3 years of service), and 12 days of paid sick leave on an annual basis 
• Annual performance-based raises, up to 5% of your annual pay 
• National Health Service Corps (NHSC) and DC Health Professional Loan Repayment Program (DCHPLRP) participants 
• Tuition reimbursement, loan repayment for clinicians, licensing reimbursement, and continuing education unit funds for licensed staff 
• Many opportunities for internal promotions and transfers across the agency as we continue to grow; we average 30+ promotions each year 
• Ongoing internal leadership training for supervisors 
• Diversity, equity, and inclusion training and initiatives for all staff 
• Ongoing well-being activities, culture compact activities, and trauma-informed care initiatives 
• Medical/Dental/Vision Plans through CareFirst BlueCross Blue Shield 
• Life insurance, short-term disability, and long-term disability insurance 
• 403(b) Retirement Plan 
• Flexible Spending Accounts for medical and dependent care reimbursable expenses 
• And much more! 

About Us:  

Community of Hope is a mission-driven, innovative, and rapidly growing nonprofit. For over 40 years, we have provided healthcare, housing, and supportive services for under-resourced, underserved and people experiencing homelessness in Washington, DC. As a Federally Qualified Health Center, we provide medical, dental, emotional wellness, and care coordination services for the whole family at three locations in DC. Community of Hope also strongly emphasizes maternal and child health, with midwifery practice and the only free-standing birth center in DC. In 2020, Community of Hope provided about 28,400 medical visits, 7,000 dental visits, and 10,000 behavioral health visits for about 11,000 patients. Community of Hope provides community walk-in COVID testing and COVID vaccines. Community of Hope is also one of the largest providers in DC of housing and support services for families and individuals experiencing homelessness. Through providing these programs, we live out our mission to improve health and end family and individual homelessness to make Washington, DC, more equitable.

Community of Hope cares for families and individuals by providing direct services focusing on prevention, healing, and wellness. We improve lives by building on families' and individuals' strengths, honoring their choices, and taking a whole-family, multi-generational approach. We lead and advocate for system change to address the effects of historical and current racial inequities on health outcomes and housing opportunities. We embrace the diversity of our community, welcome all voices and perspectives, and treat everyone with respect, compassion, and integrity. We strive for excellence in everything we do, implement evidence-based practices, measure our outcomes, and use this knowledge to strengthen our work continuously. We were selected as one of The Washington Post 150 Top Workplaces in 2014, 2016, 2017, 2018, 2020, 2021, AND 2024 based on feedback from our staff.

To request a reasonable accommodation to complete an employment application or for general questions about employment with Community of Hope, contact a Recruiting Coordinator. Email: [email protected] Phone: 202-407-7747. Community of Hope is an equal opportunity employer.

Community of Hope is a mission-driven, innovative, and rapidly growing nonprofit. For nearly 40 years, we have provided healthcare, housing, and supportive services for low-income, underserved, and homeless people in Washington DC. As a Federally Qualified Health Center, we provide medical, dental, behavioral health, and care coordination services for the whole family at three locations in DC. Community of Hope also has a strong emphasis on maternal and child health, with a midwifery practice and the only free-standing birth center in DC. In 2020, Community of Hope provided about 28,400 medical visits, 7,000 dental visits, and 10,000 behavioral health visits for about 11,000 patients. Community of Hope is also providing community walk-in COVID testing and COVID vaccines. Community of Hope is also one of the largest providers in DC of housing and support services for families experiencing homelessness.  Through providing these programs, we live out our mission to improve health and end family homelessness to make Washington, DC more equitable.

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