Job Description
About Client:
Client is a multinational technology and consulting company known for its expertise in providing IT services and solutions. With a global presence, it offers a wide range of services including digital transformation, application development, infrastructure management, and business process outsourcing. The company has a strong focus on innovation, leveraging emerging technologies such as artificial intelligence, cloud computing, and data analytics to drive client success. Client is committed to delivering high-quality results and ensuring customer satisfaction through its team of skilled professionals and robust project management methodologies.
Rate Range: $55-$58/Hr Job Description:
Responsibilities: - Craft a research strategy and roadmap
- Conduct discovery and research
- Analyze research data and synthesize insights
- Communicate research findings to leadership and cross-functional stakeholders
- Collaborate with designers to communicate user needs and expectations
Research Methods Knowledge and Application:
- Stakeholder Interviews
- In-depth User Interviews
- Contextual Inquiry
- Diary Studies
- Persona building
- Task analysis
- Journey mapping
- Service blueprints
- Competitive analysis
- Heuristic evaluation/ Design Review
- Quant survey
- Quant card sort
- Quant tree test
- Quant and qual usability testing
- A/B testing
- Research data analysis and synthesis
Documentation Creation:
- Research strategy proposal
- Discussion guides and scripts
- Candidate screeners
- Stakeholder Readouts
Presentation:
- Research findings readout presentation to research leadership and team
- Research findings readout presentation to cross-functional multi-department stakeholders
Communication:
- Keep client stakeholders in the loop for all communications with recruiting agency or any other third party vendors
Tool Expertise:
- UserZoom, Mural, Qualtrics
- MS 365 Suite
Traits:
- Cross-functional collaboration
- Written and verbal communication
- Open mindedness
- Inclusivity and transparency
- Excellent time-management skills
Experience:
- Should have worked in similar capacity over the last 8-10 years showcasing user research experience in the digital applications and platforms space.
- Experience in healthcare industry will be plus
- Bachelor’s or MS in a human behavior related field (or equivalent and demonstrable work experience)
About ApTask: ApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. As an African American-owned and Veteran-certified company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management. With a focus on excellence, collaboration, and innovation, ApTask provides unparalleled opportunities for professional growth and development. As a member of the ApTask team, you will have the chance to connect businesses with top-tier professionals, optimize workforce performance, and drive success across diverse industries. Join us at ApTask and be part of our mission to empower organizations to thrive while fostering a diverse and inclusive work environment.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
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[email protected] .
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Job Tags
Work experience placement,