System Administrator (Deskside Support) Job at Tekaccel Inc, Kansas

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  • Tekaccel Inc
  • Kansas

Job Description

Role: System Administrator (Deskside Support) Location: Kansas City, KS

Experience: 6-8 Years

Summary: Provide technical support to end-users, troubleshoot hardware/software issues, and ensure smooth workstation operations.

Essential Skills:

  • Windows OS expertise
  • Hardware/software troubleshooting
  • Excellent communication
  • Teamwork and problem-solving

Desirable Skills:

  • Active Directory/Group Policy
  • Scripting (PowerShell, VBScript)
  • Remote support tools
  • ITIL certifications

Responsibilities:

  • Resolve user issues (phone, email, in-person)
  • Install/maintain software/hardware
  • Desktop image deployment
  • End-user training
  • Maintain support records
  • Proactive issue identification
  • Improve IT support processes

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