ServiceNow Developer with ITSM And Remedy Job at Accuro Group, Charlotte, NC

RFFFK1YwVlJxS05GYVVwaDFEVTlhdytUWnc9PQ==
  • Accuro Group
  • Charlotte, NC

Job Description

Role: ServiceNow Developer with ITSM And Remedy

Location: Charlotte, NC OR Kennesaw, GA OR Plano, TX (Onsite)

Experience: 10+Years

Duration: Long time contract

Role Description:

  • Collaborate with process designers to identify procedure and knowledge needs.
  • Create procedures to ensure consistently executed control and process operations.
  • Create knowledge articles to support process end users adoption.
  • Assess previously published materials, updating as needed.
  • Maintain documentation standards for procedures, articles, and other reference documents.
  • Support learning team in development of training materials. Perform other duties as assigned
  • Minimum of 5 years of experience as a writing procedures ? ITIL v3 Foundation Certification
  • Experience writing knowledge articles or learning materials for users of ServiceNow or a comparable ITSM platform such as Remedy?
  • Experience performing work as a part of an agile/scrum team using Jira for work tracking
  • Desired skills:? Self-starter with ability to handle multiple assignments simultaneously?
  • Experience in process and procedure design for IT Asset, Configuration, Incident, Problem, Change, Knowledge , or Request Management?
  • Proven ability to quickly learn and understand complex subject matter?
  • Experience in writing documentation for various audiences?
  • Superb written communication skills, with a keen eye for detail

Best Regards

Sushil Singh| Lead Technical Recruiter

Email: [email protected]

direct: +1-919 364 0997 Ext: 162

Job Tags

Contract work,

Similar Jobs

Activate Talent

28630669077 - Document Control Specialist Job at Activate Talent

 ...Title: Document Control Specialist Schedule: 7 AM - 4 PM PST Industry: Skincare We are looking for a detail-oriented Document Controller to oversee documentation processes, ensuring compliance with Good Manufacturing Practices (GMP) and meeting customer needs... 

BizTek People, Inc. | APA International Placement Consultant...

Senior Executive Assistant - Bilingual Japanese Job at BizTek People, Inc. | APA International Placement Consultant...

 ...Prestigious financial institution seeks a Bilingual Japanese Executive Assistant for 3 months temporary assignment through June in Midtown Manhattan. ~ Performs a variety of secretarial duties and associated matters of general affairs to relieve General Manager, as... 

Stellent IT LLC

ServiceNow Developer Job at Stellent IT LLC

 ...Role : ServiceNow Developer Location: Reston, VA (Hybrid) area. Remote candidates will be considered. Type of Engagement: 2-year contract MBI Clearance is/will be needed! MUST have experience with ITSM, CSM, Portals, and Virtual Agents Required... 

Global Industrial

Intern, Industrial Engineering Job at Global Industrial

 ...Global Industrial For over 70 years Global Industrial has been an industry leader providing private label and brand name industrial...  ...observations and time studies on warehouse floor to implement engineered standards Other duties as assigned. Competencies and skills... 

Tourelle Partners

Interior Design Consultant Job at Tourelle Partners

 ...Design Consultants play an integral role in providing luxury service by assessing the needs of clientele. They will work in collaboration...  ...and educate potential clients on services offered by RH Interior Design Own all phases of the client experience from initial...