Job Description

CornerStone Staffing has teamed up with a best in class pharmaceutical benefits company to seek out a team of Pharmacy Customer Service Representatives for an exciting remote opportunity! If you are or have pharmacy benefits management and call center experience, we want to hear from you! Apply now!

Job Title: Pharmacy Customer Service Representative

  Pay Rate: $19/hour

Start Date: March 17th, 2025

  Location: Fully Remote - Equipment Provided

  Duration: Temp to Hire!

  Work Schedule : Monday - Friday | 9:00am to 6:00pm

• Rotating Weekends required

Job Duties:

• Answer questions and handle problems regarding pharmacy benefit, provider, or claim issues
• Handle inbound calls and make outbound calls to follow up with members, providers, and pharmacies as necessary
• Spend approx. 90% time on the phones and provide empathetic customer service
• Seek approval for overrides and prior authorizations as needed and enter them into the claims system
• Monitor pharmacy claims processing and complete data entry of member records
• Other duties or special projects may be assigned as necessary

Job Requirements:

• 1+ years of experience in pharmaceutical healthcare industry
• Pharmacy technician certification is highly preferred (inactive also applies)
• 1+ year(s) of PBM or health benefits experience
• Experience in working in a high volume call center required
• High school diploma or equivalent

Pre-screening Includes:

• Background Check
• Drug Screening
• Clerical Testing
• Interview Process

To Apply for this Job on our Job Board:

Click the Apply Online button, then:

• If you are currently registered with CornerStone Staffing, click the Log In button to add yourself as a candidate to this job.
• If you are NOT currently registered with CornerStone Staffing, click the Create Account button to complete the application and select the Frisco branch.

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