Job Description

RoofCrafters Roofing is seeking a reliable & experienced

PROJECT MANAGER 

to join our team. 

The role of the Project Manager is overall management of the service & repair department. Duties include but are not limited to managing & training repair technicians & crews; managing the process of roof callback inspections; scheduling & completing customer repairs in a timely manner. The service crews will perform preventive maintenance, inspections, callbacks & repair work. 

RoofCrafters Roofing, LLC is a leading roofing company dedicated to providing high-quality services & materials to our clients. We pride ourselves on our commitment to excellence & our customer-focused approach.

Responsibilities:

• Addressing customer complaints & needs in a timely manner with urgency
• Call backs, repairs & maintenance scheduled daily as they arise
• Utilize & maintain job tracking system and sheets provided by Director of Production
• Maintain impeccable, detailed job notes in Acculynx
• Customer Communication is priority; quickly return calls, notify customer of changes or as new information arises, maintain a high level of professionalism at all times
• Scheduling & dispatch of field personnel daily with logistical efficiency
• Crew communication and scheduling
• Daily supervision of field employees by job site visits 
• Review of job tickets to confirm quality, safety and customer service
• Vehicle & equipment maintenance
• Review service technician productivity, quality & overall performance
• Regular training sessions to increase knowledge and efficiency  
• Regular training & discussion of safety related topics, inspections, and documentation
• Invoicing & material purchasing; Job Cost management
• Creation of management reports such as profitability reports
• Motivate & inspire employees
• Strategic thinking, complex problem solving, solution oriented.

Requirements:

• Minimum 5 years experience in the roofing/construction industry 
• Strong field functional knowledge
• Service office supervising experience
• Experience with scheduling
• Ability to budget, measure, and organize
• Logistics experience a plus
• Good driving record- Driving record must be obtained from DMV by employee
• Organized and detail oriented
• Strong work ethic with regular & reliable attendance & positive attitude
• Excellent customer service skills
• Proficient in Microsoft Office & general emailing
• Ability to self-manage & work independently with minimal supervision
• Aligned with our R.O.O.F.S Values and Mission Statement
• Must be able to lift 75 lbs. & be able to stand, sit, bend, twist, and move efficiently with reasonable accommodations if required

Benefits:

• Company Uniforms
• Health, Vision/Dental, and Supplemental Accident and Illness Insurance Available after 90 days. Health Benefits Paid 50% by Company after 3 years of Employment
• PTO accrued per paycheck after 90 days , available for use after 1 year of employment.
• Working with a great team of people

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