Cruise Experience Specialist Job at Traveling with Michaila, Southaven, MS

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  • Traveling with Michaila
  • Southaven, MS

Job Description

This is a remote position.

We are seeking a knowledgeable and enthusiastic   Cruise Experience Specialist   to help clients plan unforgettable cruise vacations tailored to their preferences, lifestyle, and budget. In this role, you’ll serve as a trusted advisor, guiding clients through ship selections, itineraries, cabin options, excursions, and onboard experiences. Your expertise in the cruise industry will ensure a smooth and enjoyable booking process from initial inquiry to post-cruise follow-up.

Key Responsibilities:

  • Consult with clients to understand their travel goals and recommend ideal cruise lines, ships, and itineraries

  • Provide expert knowledge on destinations, cruise packages, cabin categories, dining, and onboard amenities

  • Coordinate all aspects of cruise booking, including pre- and post-cruise travel, insurance, excursions, and special requests

  • Build and maintain relationships with cruise line representatives and vendors to stay updated on promotions and offerings

  • Assist clients with documentation, travel requirements, and real-time support before and during travel

  • Maintain accurate records in booking systems and CRM platforms

  • Have access to book more than just cruises 

Qualifications:

  • Passion for cruising and in-depth knowledge of cruise lines and destinations

  • Strong customer service and sales skills

  • Excellent verbal and written communication

  • Highly organized and detail-oriented

  • Previous travel industry or cruise experience is a plus, but not required—training provided

  • Proficient with online booking tools and office software

Benefits:

  • Flexible remote work environment

  • Access to exclusive travel perks and discounted cruise rates

  • Familiarization (FAM) cruise opportunities and industry training

  • Supportive, collaborative, and cruise-loving team culture

  • Career growth opportunities within the travel sector



Job Tags

Part time, Remote job, Flexible hours,

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