Carrier Sales Manager Job at Transparent Staffing LLC, Charlotte, NC

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  • Transparent Staffing LLC
  • Charlotte, NC

Job Description

Position: Carrier Sales Manager

Location: Charlotte, NC (In-Office)
Employment Type: Full-time
Compensation: Base salary of $75,000 - $100,000 with performance-based incentives
Start Date: Immediate

About the Company:

This 3PL specializes in delivering efficient and strategic transportation solutions. With a strong focus on operational excellence and customer satisfaction, the company fosters a collaborative and high-performing work culture. They are seeking a dynamic Carrier Sales Manager to lead, develop, and grow a team of Carrier Sales Representatives while driving revenue and operational success.

Why Join Us?

  • Competitive base salary of $75,000 - $100,000

  • Performance-based incentives tied to team success

  • Opportunities for career advancement within a growing organization

  • Collaborative and fast-paced work environment

  • Ability to make a significant impact in a leadership role

Key Responsibilities:

  • Lead, mentor, and motivate a team of 10-15 Carrier Sales Representatives, ensuring success in revenue growth and operational execution.

  • Develop and implement standard operating procedures (SOPs) to drive consistency and efficiency across the team.

  • Train and coach CSRs on carrier pricing, availability, negotiation tactics, industry knowledge, and problem-solving strategies.

  • Monitor performance by reviewing, updating, and communicating KPI metrics, providing ongoing coaching and feedback.

  • Ensure compliance with industry standards and company expectations in all documentation and database entries.

  • Assist the team in high-priority situations, such as hot loads and service failures, providing hands-on support when needed.

  • Partner with Human Resources on hiring, onboarding, corrective actions, and annual performance evaluations.

  • Provide regular reports to leadership on challenges, successes, and process improvements.

  • Ensure the team is appropriately staffed and manage scheduling to maintain full operational coverage.

  • Travel up to 30% domestically and internationally as needed between assigned offices.

Qualifications:

  • 3+ years of experience in a 3PL environment, with a proven track record in leading and motivating a team.

  • Bachelor’s degree in Logistics Management, Supply Chain Management, or a related field (or equivalent industry experience).

  • Strong computer proficiency in MS Office, Teams, and industry-specific software (experience with TAI preferred).

  • Excellent verbal and written communication skills, with the ability to lead effectively in a high-energy environment.

  • Strong organizational, problem-solving, and decision-making skills with keen attention to detail.

  • Ability to thrive in a fast-paced, high-pressure environment.

  • Bilingual Spanish is a plus.

Why This Opportunity?

This role is perfect for a motivated leader who thrives in a fast-paced logistics environment and is passionate about coaching, developing teams, and driving results. If you’re ready to take on a high-impact leadership role with growth potential, apply today!

Job Tags

Full time, Immediate start,

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