Assistant Manager - Winter Park Job at Writers Block Bookstore, Winter Park, FL

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  • Writers Block Bookstore
  • Winter Park, FL

Job Description

Job Summary

The Assistant Manager oversees daily operations at our flagship store in Winter Park focusing on people management, and operational excellence. This role ensures a unified brand message across stores while fostering a welcoming environment for staff and customers. Key responsibilities include managing booksellers, supporting in-store marketing efforts, and collaborating with the broader management team.

Key Responsibilities

  1. Daily Operations:
    • Manage daily store operations, including scheduling and opening/closing procedures.
    • Ensure smooth communication and alignment between both store locations.
    • Create and Manage Monthly and Daily schedules.
  2. Team Management:
    • Supervise and schedule booksellers, fostering a positive and collaborative work environment.
    • Train and mentor staff to deliver exceptional customer service.
  3. Customer Service:
    • Lead by example to provide excellent customer service.
    • Resolve customer concerns and ensure a positive shopping experience.
  4. Collaboration:
    • Work closely with the other Assitant Manager, Buyer, Event Coordinator, Owner, and Business Manager to align strategies and execute store initiatives.
  5. Merchandising:
    • Maintain visually appealing, organized displays and implement merchandising strategies.
    • Coordinate product setups for new releases, events, and promotions with Buyer and management.

Experience & Skills:

  • Min 2 years of retail experience, preferably with an independent bookstore.
  • Strong leadership, organizational, and communication skills.
  • Proficiency with retail POS systems, MS Office and other planning software.
  • Interest in books and independent bookstores is a plus.

 Working Conditions:

  • Full-time, with evening and weekend shifts.
  • Physical ability to stand for extended periods and perform light lifting tasks.

Job Tags

Full time, Weekend work, Afternoon shift,

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